HMRC Scam Warning: 47,000 Fake Tax Refund Reports
HMRC warns of fake tax refund scams targeting Self Assessment customers. Learn how to identify genuine HMRC contact and report suspicious messages.
HMRC has issued a warning about scammers targeting Self Assessment customers with fake tax refund messages. Over 47,000 fake refund scams were reported in the 12 months to July 2025.
How Scams Work
Fraudsters contact victims claiming they're owed a tax refund. They use:
- Emails with links to fake HMRC websites
- Text messages asking for bank details
- Phone calls demanding urgent action
The goal is to steal personal information, banking details, or money directly.
What HMRC Will Never Do
Genuine HMRC communications will never:
- Offer refunds via email, text, or phone
- Ask for passwords, PINs, or access codes
- Leave voicemails threatening arrest
- Demand immediate payment with threats
If you receive any of these, it's a scam.
How to Check If a Refund Is Real
The only legitimate ways to claim a tax refund:
- Log in to your HMRC online account
- Use the official HMRC app
- Wait for a cheque or bank transfer (if HMRC has your details)
HMRC will never ask you to click a link to claim a refund.
How to Report
| Scam Type | Report To |
|---|---|
| Suspicious email | Forward to phishing@hmrc.gov.uk |
| Suspicious text | Forward to 60599 |
| Suspicious call | Report on GOV.UK |
| Lost money | Contact your bank + Action Fraud |
Protect Yourself
- Don't click links in unexpected messages
- Go directly to GOV.UK — never via links in emails/texts
- Use strong, unique passwords
- Check your HMRC online account for genuine messages
Information accurate as of 22 August 2025. Verify current details on GOV.UK.
Official Sources
scamsself-assessment